Terms of Service

These Terms of Service ("Terms") are an agreement between you and Vordran ("Vordran," "we," "us") governing your use of the Vordran service. By creating an account or using the service, you agree to them.

1. What Vordran is

Vordran is transaction-coordination software for real estate professionals: contract intake by upload, or by sending, CC'ing, or forwarding mail to your workspace's deal email address, AI field extraction, automated deadlines, tasks, and party tracking, document organization in your own Google Drive, a per-deal communication log, draft emails you review and approve before they send, from your own connected account (see section 5 for optional automatic sending), and an AI deal assistant. Vordran serves transaction coordinators and agents across the United States; extraction is most deeply calibrated to New Jersey's standard contract today, with other jurisdictions supported in learning mode at lower initial accuracy.

Vordran receives no compensation from any lender, title company, or other settlement service provider for referrals. When Vordran suggests a vendor for a deal, the suggestion comes only from your own workspace's transaction history — never from a paid placement.

2. Your account and workspace

• Business use only. Vordran is offered solely for business and professional use by licensed real estate professionals, transaction coordinators, and their staff. You represent that you are 18 or older and are subscribing for business purposes, not for personal, family, or household purposes.
• Who the customer is.If you create a workspace for an entity (a brokerage, a TC business), you represent that you have authority to bind that entity, and "you" means the entity. Otherwise, you are the customer individually. The workspace owner controls the workspace and, as between you and Vordran, is responsible for it and its data. Vordran takes no position in any dispute between you and your brokerage or clients over ownership of transaction records.
• Invited members.If you invite teammates into your workspace, they act as your authorized users: you are responsible for their compliance with these Terms and for any legally required notices to or permissions from them for the workspace's operation.
• Credentials. Keep your login credentials to yourself — no shared logins — and connect only a Google account you own or are authorized to connect.

3. A tool for professionals — not legal advice

Vordran's extraction, deadline calculations, risk flags, health scores, and AI assistant answers are informational tools to assist a licensed transaction coordinator or agent. Vordran is a software tool: it is not a substitute for the advice of an attorney, it does not provide legal services, it is not a law firm, and nothing it produces creates an attorney-client relationship. Its outputs are not a substitute for review by a licensed attorney or broker. You are using Vordran as a professional with your own duty of care, and you remain responsible for verifying extracted dates, figures, and obligations against the actual signed contract.

4. AI outputs and your review

Extracted fields, computed deadlines, drafted emails, and assistant answers ("AI outputs") are generated by artificial intelligence. AI can produce output that is wrong, incomplete, or fabricated — that is a known characteristic of the technology, not a defect Vordran can eliminate. The product is built around that fact: deal-critical fields are presented to you for confirmation before a deal is created, uncertain fields are flagged for review, and deadlines carry their source text.

You agree to review and verify AI outputs — including every extracted deadline, party, and dollar amount, and the content and recipients of every drafted email — before relying on them or sending them. Accepting or confirming extracted fields without reviewing them, and relying on any AI output as your sole source for a decision with legal or financial effect, is your choice and your risk. AI outputs belong to you; Vordran claims no ownership of your extracted data or generated drafts.

5. Automatic sending

Some follow-up message types can be configured to send from the workspace's connected account without approving each individual message. Automatic sending is off by default and applies only to the message types you enable in Settings, after a delay you choose. Enabling it is your standing instruction to Vordran to transmit those messages on your behalf; you remain responsible for their content and recipients as if you had reviewed and sent each one personally. You can disable it at any time in Settings. Because these messages are generated by AI and sent without your review, only enable it for message types and recipients where you accept that risk.

6. Acceptable use

• Only upload or direct into Vordran documents you have the right to process.
• Use Vordran's mail features only for your own real estate transaction-coordination work. Do not use Vordran — drafts, automatic sending, or the deal email address — to send bulk, unsolicited, or marketing email. You are the sender of every message sent from your connected account, including for purposes of laws governing commercial email, and you are responsible for complying with the laws of every place you send mail into.
• No reverse engineering, no abuse of API or scheduled endpoints, no circumventing authentication or workspace isolation.
• Your workspace deal email address is for your own real estate transaction-coordination mail. Anything sent to it reaches Vordran, so you control what we receive by controlling who you give it to — do not use it as a general inbox, publish it, or point mailing lists or unrelated forwarding at it.
• Do not use Vordran to generate or send communications that discriminate on the basis of race, color, religion, sex, familial status, national origin, disability, or any other class protected by federal, state, or local fair housing law. Vordran's AI-generated text is not screened for fair housing compliance — you are responsible for every message sent from your account, including messages sent automatically under section 5.
• You are responsible for complying with any MLS rules, brokerage policies, or licensing obligations that bind you or the licensee you work under, including any duty under applicable state law to disclose your use of AI in your own communications.
• Vordran is not designed to satisfy regulated-data frameworks such as HIPAA, GLBA, or PCI-DSS and holds no compliance certifications. Do not use it as a compliance archive for regulated data.

7. Information about other people

Real estate contracts and deal correspondence name people who are not Vordran users — buyers, sellers, lenders, attorneys, inspectors. When you upload a document, accept mail sent to your deal address, or add a party, you represent that you have the right, and any legally required permission or notice basis, to process that information in Vordran, and that doing so is consistent with your professional obligations. As between you and Vordran, you are responsible for any notices to or consents from the people named in your documents; Vordran processes that information on your behalf as described in the Privacy Policy.

8. Wire instructions and payment fraud

Never use Vordran to send, receive, confirm, or verify wire or funds-transfer instructions. Vordran surfaces wire-instruction risk in documents and email, but it does not and cannot verify the authenticity of any document, email, or sender — holding incoming deal-address mail for your review is a filtering step, not verification, and accepting a message into a deal is your decision, not Vordran's endorsement of its sender. Before anyone sends funds, verify payment instructions by phone using a number obtained independently — never a number or account detail taken from an email or document, whether or not it passed through Vordran.

9. Plans, billing, and auto-renewal

Payments are processed by Lemon Squeezy as merchant of record — Lemon Squeezy is the seller of record for payment and tax purposes, the charge on your card statement comes from Lemon Squeezy, and your card details go to Lemon Squeezy, not Vordran's servers. Your payment, renewal, and refund transactions are handled by Lemon Squeezy under its own terms; that does not change our own obligations to you under these Terms, and all offer terms — prices, renewal, and the free first contract — are ours. For any billing question or dispute, contact us first at emppenterprises@gmail.com and we will help you resolve it. At launch Vordran offers one plan with two billing periods; every plan includes a monthly active-deal cap with a published grace allowance, and we never interrupt an in-flight transaction when you hit the cap — current limits are shown on our pricing page.

Your first contract is free.One deal, start to finish, at no charge and with no card. We collect no payment details and start no subscription until you choose a plan, so nothing converts on its own and there is nothing for you to cancel. When you want a second deal, you pick a plan. If you don't, that first deal stays open and readable — you keep access to what Vordran built for it — but you cannot edit it or create new items until you subscribe.

Auto-renewal disclosure: once you choose a plan, the launch offer is $149 for your first 6 months and renews automatically at $354 per 6 months (equal to $59/month) unless you cancel before renewal. The monthly plan is $59/month and renews monthly until canceled. Your renewal date is always shown in Settings under Billing. Cancellation takes effect at the end of the paid period; you keep access until then.

Refunds: subscription fees are non-refundable except where required by law or expressly stated here. Canceling stops future charges and you keep access through the end of the paid period. One exception we make: if you contact us within 14 days of your first paid charge, we will see that the charge is refunded in full. Because Lemon Squeezy is the merchant of record, refunds are issued through Lemon Squeezy, which may also issue refunds under its own policies; email us at emppenterprises@gmail.com and we will help.

Price changes: the $149-to-$354 step is part of the offer above, disclosed at signup — it is not a price change. If we ever change the price of your plan, we will email you at least 30 days before the change takes effect, stating the new price, the date it applies, and how to cancel before then. A new price applies only from your next renewal — never mid-period — and if you cancel before it takes effect you are never charged it.

10. Your content and our license

Your contracts, deals, extracted data, drafts, and communications are yours. You grant Vordran a non-exclusive, worldwide, royalty-free license to host, copy, process, transmit, display, and back up that content solely to provide, secure, and support the service — including processing through the AI and infrastructure providers named in the Privacy Policy. That license ends when your content is deleted from the service, except for transient backups. Data Vordran receives from Google APIs is used only as described in the Google section of our Privacy Policy, whatever else these Terms say. If you send us feedback or suggestions, we may use them without restriction or obligation to you. Vordran owns the service itself — the software, design, and everything we built — and these Terms grant you a right to use it, not ownership of it.

11. Your data, our role, and record retention

For the content of your workspace — uploaded documents, extracted deal data, deal-address mail, communications — Vordran acts as your service provider: we process it to run your workspace and on your instructions, we keep it confidential, we do not sell it, and we use only the subprocessors named in the Privacy Policy — which also explains why Vordran never reads your inbox. If someone exercises a privacy right over data in your workspace, we will assist you in responding. You may email us at any time for a copy of your workspace data and we will work with you to provide it.

Documents Vordran organizes into your Google Drive live in your own Google account and remain there whether or not Vordran stays connected — except on the account-deletion path, described in section 12.

Vordran is a coordination tool, not your system of record or a compliance archive. Real estate transaction records are subject to state record-keeping rules that apply to you and your broker — in New Jersey, for example, brokers must keep transaction records for six years, and other states impose comparable multi-year duties. You and your broker are solely responsible for meeting those obligations. Keep independent copies of anything you are required to retain, and export — or move out of the Vordran-created Drive folder — everything you need before requesting account deletion.

12. Termination

You can cancel your subscription at any time (see section 9 for when it takes effect) and can request account deletion as described in the Privacy Policy. We may suspend or terminate accounts that violate these Terms — including accounts of repeat copyright infringers — with notice where practicable.

Cancelling your subscription or disconnecting Google does not delete files in your own Google Drive — those stay in your Google account. Account deletion is different: after the 30-day grace period we will begin permanently deleting the Vordran_Docs folder Vordran created in your Drive — for workspaces created before this folder was renamed, that folder is named AI_Transaction_Assistant_Docs instead — and everything inside it, including anything you added to it yourself. This cannot be undone and the files are not recoverable from Google's trash. Export or relocate anything you need to keep — including records you are required to retain under your state's license rules — before the grace period ends. On deletion, your workspace's deal email address stops routing.

13. Copyright complaints

If you believe content hosted in Vordran infringes your copyright, email emppenterprises@gmail.com with the subject "Copyright complaint," identifying the work, the material you believe infringes it, your contact information, and a statement that you believe in good faith the use is unauthorized. We will review and, where appropriate, remove or disable access to the material and notify the user who provided it. Accounts of repeat infringers are terminated.

14. Free access and beta features

To the maximum extent permitted by applicable law, free access — including your first contract — and any feature we label beta, preview, or early access are provided as-is, with no warranty and no support commitment; beta, preview, and early-access features may change, break, or be withdrawn at any time. Notwithstanding section 16, our total liability arising from free access or a beta feature is limited to $100. This section does not cut back what section 9 says about your first contract.

15. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VORDRAN IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND WITHOUT ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI OUTPUTS WILL BE ACCURATE OR COMPLETE. THIRD-PARTY SERVICES VORDRAN DEPENDS ON — GOOGLE APIS, THE GEMINI API, RESEND, LEMON SQUEEZY, HOSTING PROVIDERS — ARE OUTSIDE OUR CONTROL.

Without limiting section 4: Vordran surfaces wire-instruction risk in documents and email but does not and cannot guarantee detection of wire fraud, and you should always verify wire instructions by a known-good channel before sending funds.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DEALS, LOST DATA, OR LOSS OF GOODWILL — INCLUDING LOSSES FROM MISSED DEADLINES, FROM RELIANCE ON UNVERIFIED AI OUTPUTS, OR FROM FRAUDULENT PAYMENT INSTRUCTIONS OR BUSINESS EMAIL COMPROMISE — EVEN IF ADVISED OF THE POSSIBILITY, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. VORDRAN'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS IS CAPPED AT THE GREATER OF THE FEES YOU PAID US IN THE 12 MONTHS BEFORE THE FIRST CLAIM AROSE OR $100.

This cap does not apply to your payment obligations, to your indemnification obligations under section 17, or to either party's fraud or willful misconduct, and nothing in these Terms limits liability that cannot lawfully be limited.

17. Indemnification

You will defend and indemnify Vordran against third-party claims, and the resulting damages, penalties, and reasonable legal costs, to the extent arising from: (a) documents, mail, or other content you upload or direct into Vordran, including any failure to have the rights or permissions described in section 7; (b) messages sent from your account, including messages you configured to send automatically under section 5; (c) your breach of these Terms or violation of law or of a third party's rights; (d) disputes between you and your clients, your brokerage, or the parties to your transactions; or (e) the acts of members you invite into your workspace. This obligation does not apply to the extent a claim arises from Vordran's own negligence or willful misconduct. We will notify you promptly of any such claim; we may control the defense at your expense with your reasonable cooperation, and neither of us will settle a claim that imposes obligations on the other without the other's consent.

18. Disputes, governing law, and waivers

If you have a dispute with us, email emppenterprises@gmail.com first with a description of the problem — both of us agree to try in good faith to resolve any dispute informally for 30 days before filing suit. These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law rules, and disputes will be resolved exclusively in the state or federal courts located in New Jersey, whose personal jurisdiction both parties accept. Either party may instead bring an individual claim in small claims court where the rules allow.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL, AND EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN ITS INDIVIDUAL CAPACITY — NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

The limitations in sections 14, 15, and 16 apply in New Jersey to the fullest extent permitted by New Jersey law. Nothing in these Terms waives or limits any right you have under the New Jersey Consumer Fraud Act or any other statute that cannot lawfully be waived, to the extent such a statute applies to you.

19. Changes to these Terms

When these Terms change materially, we will email the account address at least 30 days before the change takes effect, stating the effective date, and update the date at the top of this page. Changes apply prospectively only — never to a dispute that arose before the effective date — and a change that raises your costs or materially reduces your rights during a prepaid term takes effect at your next renewal, or you may cancel before the effective date. Continued use after the effective date is acceptance of the revised Terms. Prior versions are available from us on request.

20. General terms

• Entire agreement. These Terms, the Privacy Policy, and the pricing terms presented at checkout are the entire agreement between us about the service and supersede marketing pages, emails, and prior discussions.
• Severability. If a provision of these Terms is held unenforceable in New Jersey or elsewhere, it will be reformed to the minimum extent necessary, and the rest of these Terms stays in force.
• Assignment. You may not assign these Terms without our consent. Vordran may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets, with notice to you.
• Survival. Sections 3, 4, 7, 8, and 10 through 18 survive termination, along with any payment obligations that accrued before it.
• No waiver. Not enforcing a provision is not a waiver of it.
• Notices. Notices to us go to emppenterprises@gmail.com; notices to you go to your account email address and are effective when sent. For material changes we may also notify you in-app.
• Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, including outages of third-party APIs and AI providers — except that nothing excuses your payment obligations for service already provided.
• No third-party beneficiaries. These Terms create no rights in anyone other than you and Vordran — including the people named in your transaction documents.
• Headings are for convenience only.

21. Contact

Questions about these Terms: emppenterprises@gmail.com.